Privacy Policy

Welcome to Scalpify Privacy Policy

02/02/2024

Scalpify (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://scalpify.co.uk/ (“Website”). By accessing or using the Website, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other information you choose to provide when filling out forms on the Website.

Automatically Collected Information

We may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, and other technical details.

Cookies

We use cookies to enhance your experience on the Website. You can adjust your browser settings to refuse cookies, but this may limit some functionality.

How We Use Your Information

We use your personal information for the following purposes:

Disclosure of Your Information

We do not sell or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.

Your Rights

You have the right to:

Security

We implement security measures to protect your personal information. However, please note that no method of transmission over the internet is entirely secure.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on this page.

Terms & Conditions

Last Updated: 13/04/24

1. Acceptance of Terms

Welcome to [Scalpify.co.uk] (“the Website”). By accessing or using this Website, you agree to be bound by these Terms & Conditions (“T&Cs”). If you do not agree with any part of these T&Cs, you must discontinue use of the Website.

2. Definitions

3. Scope of Services

Scalpify provides scalp micropigmentation and related aesthetic services (collectively, “Services”). Any information provided on the Website is for educational or informational purposes only and does not substitute professional advice.

4. Booking and Deposits

  1. Booking Fee: A booking fee of £500 is required to secure an appointment (“Booking Fee”).
  2. Non-Refundable: The Booking Fee is non-refundable under all circumstances, including cancellation by you.
  3. Transfer of Appointment Date: While the Booking Fee is non-refundable, you may transfer your appointment date once without an additional fee, provided you notify us in writing at least 10 days in advance (or as otherwise specified during the booking process). Further changes may be subject to additional administrative fees.

5. Payment Terms

  1. You agree to pay the total fee for your chosen service, including the Booking Fee and any remaining balance, by the due date specified at the time of booking.
  2. Failure to settle outstanding balances by the specified due date may result in the cancellation of your appointment, with the Booking Fee forfeited.

6. Cancellations and Rescheduling

  1. Cancellations by You:
    • If you choose to cancel your appointment entirely, the Booking Fee is non-refundable.
    • We may allow you to reschedule once without penalty, subject to availability and advance notice requirements.
  2. Cancellations by Us:
    • In rare circumstances, we may need to cancel your appointment due to unforeseen issues (e.g., illness, emergency, or force majeure). If we cancel your appointment, you will be offered an alternative appointment date, or where not possible, a refund of your Booking Fee.

7. Liability

  1. All Services provided are carried out with reasonable care and skill. However, results may vary from person to person.
  2. To the maximum extent permitted by law, Scalpify shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our Services or the Website.
  3. Nothing in these T&Cs limits or excludes liability for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.

8. Client Responsibilities

  1. You agree to follow all pre- and post-treatment instructions provided by Scalpify, and understand that failure to do so may affect your final results.
  2. You confirm that all personal and medical information provided is accurate and complete. Failing to disclose any relevant medical information may result in adverse effects for which Scalpify is not liable.

9. Intellectual Property

  1. All content on this Website, including but not limited to text, graphics, logos, icons, and images, is the property of Scalpify or its content suppliers and is protected by applicable intellectual property laws.
  2. Unauthorized use or reproduction of any content from the Website is strictly prohibited.

10. Privacy & Data Protection

We value your privacy. Any personal information you provide will be handled in accordance with our [Privacy Policy] and in compliance with applicable data protection laws.

11. Changes to Terms & Conditions

Scalpify reserves the right to modify or replace these T&Cs at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after any changes indicates your acceptance of the new T&Cs.

12. Governing Law

These T&Cs and any disputes or claims arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales.

13. Contact Us

If you have any questions or concerns about these T&Cs, the Website, or our Services, please contact us at:
Email: hello@scalpify.co.uk
Address: Church Lane, Basingstoke, RG23 8PY

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@scalpify.co.uk.